Party Casino Licence
Party Casino runs three separate Canadian set-ups, each with its own regulator. This page shows which one applies to you, who the operator is, how complaints work and how we score the licensing picture.
- Kahnawake + AGCOLicensed for Canada
- Interac e-TransferPayouts within 8 h
- CAD walletPlay in Canadian dollars
- 24/7 supportCustomer service team
New players
In short
Party Casino is owned by Entain and regulated by the Kahnawake Gaming Commission outside Ontario and Alberta. Ontario players use an AGCO-licensed site run as an agent of iGaming Ontario, and Alberta players use a site regulated by the AGLC.
- Rest of CanadaKahnawake (KGC)
- OntarioAGCO licence
- AlbertaAGLC, since July 2026
Verdict: three set-ups, three regulators
Party Casino is a properly licensed brand in every Canadian region it serves, but the licence you rely on depends on where you live. Think of it as three doors into the same house, each with its own inspector.
Outside Ontario and Alberta, the Kahnawake Gaming Commission regulates the site. Ontario players use a separate site licensed by the AGCO. Alberta has had its own site since 23 July 2026, regulated by the AGLC. Our licensing score is 8.0 out of 10, and the sections below show how we got there.
Why does the distinction matter? A licence is not a badge on a footer, it is a set of obligations: who answers your complaint, which rules cover your balance, what age you must be and which safer-gambling tools you can switch on. Those obligations are written by different bodies in different places, so a player in Ontario and a player in Manitoba are not covered by the same paperwork even when they open the same brand.
The practical side is simple. Before you register, check which set-up applies to your province, because age limits, complaints routes and responsible gambling tools differ between them. If you are curious about the offers that come with an account, our bonuses page covers them.
Who this licensing picture does not suit
No set-up fits everybody, and it is kinder to say so before you sign up than after. Here are the player types who may find the licensing arrangement less comfortable.
Players who want a provincial regulator everywhere
Outside Ontario and Alberta the regulator is the Kahnawake Gaming Commission. It is a real, listed regulator, but it is not a provincial body. If only a provincial licence will do for you, the rest-of-Canada site will not match that.
Players who want fixed caps in writing
No daily, weekly or monthly withdrawal caps are published for most methods. The terms point to the cashier instead. If you need exact ceilings before depositing, you will have to check the cashier after login.
Players who need money in minutes
A withdrawal goes through an internal review of up to 2 business days before the method time starts. That is normal for a regulated site, but it is not instant.
Players who would rather skip ID checks
Identity and payment-method checks come first in every region. Until they are done the account can be limited, and it may be suspended or closed if verification fails.
Players under the local age
The age is 19 in Ontario and in the rest of Canada (or the higher local age) and 18 in Alberta. Under-age play voids transactions and closes the account.
Players who want to hop between sites
A closed or blocked account cannot re-register, and the rules allow one account per person. Self-exclusion applies across Entain Group platforms.
If you recognise yourself in one of these, nothing is wrong with you or with the site. It just means another option may suit you better. If gambling ever stops being fun, our responsible gambling page lists the tools and help lines.
How we rate the licensing picture
We looked at six things that matter to a Canadian player when a licence is the question, and gave each one a weight. The weights add up to 100. Each criterion gets a score from 0 to 10, and only facts we could verify were used, with no guessing about things the operator does not publish.
- Regulator and public registerWeight 25%8.0
- Operator transparencyWeight 15%8.5
- Withdrawal fees and timingsWeight 20%8.5
- Published limitsWeight 15%6.0
- Verification clarityWeight 10%7.5
- Responsible gambling toolsWeight 15%9.0
- Total, weighted averageWeights add up to 1008.0
Method: multiply each score by its weight, add the results and divide by the sum of the weights (100).
A few words on why these six. A player asking about a licence is really asking four things: who stands behind the site, what happens to my money, what happens when something goes wrong and what protection do I get from the site itself. Regulator and operator cover the first, fees, timings and limits cover the second, verification clarity covers the third, and responsible gambling tools cover the fourth. The heaviest weight goes to the regulator because everything else rests on it, and withdrawals come next because that is where players feel the licence in daily use. Bonuses, game choice and design are deliberately left out, since they say nothing about licensing.
Why each score
Regulator and public register (8.0). Each set-up names a real regulator: the Kahnawake Gaming Commission, the AGCO with iGaming Ontario, and the AGLC in Alberta. The KGC permit-holder list names partycasino.com under Electraworks Limited and the Ontario licence number is public. We keep this below the top because the rest-of-Canada regulator is a First Nations body and not a provincial one, and the permit list shows the holder but no number.
Operator transparency (8.5). The brand is owned by Entain, a long-running group, and the operating company is named for every region: ElectraWorks Limited in Gibraltar for the rest of Canada and ElectraWorks Maple Limited for Ontario and Alberta. Sister sites on the same permit holder are listed by the regulator.
Withdrawal fees and timings (8.5). There are no withdrawal fees, and the cashier help states times for each method: up to 2 business days of internal review, then Interac within 8 hours, Neteller in 2-6 hours and Skrill within 24 hours. Cards and bank transfer can take up to about 5 banking days, which holds the score back.
Published limits (6.0). Neteller and Skrill have published minimums and maximums. For Interac, cards, paysafecard and bank transfer there are no published limits, and no daily, weekly or monthly caps are shown outside the cashier. We cannot give full marks to what is not written down.
Verification clarity (7.5). Required documents are listed: passport, national ID or driving licence plus proof of address, and in Ontario a liveness check or ID with an address document under 3 months old. Review in Ontario usually takes 24-48 hours. The closed-loop rule and the balance being withheld during failed checks are stated, but turnaround outside Ontario is not.
Responsible gambling tools (9.0). Deposit limits on every site, loss and stake limits plus session reminders in Ontario, time-outs, self-exclusion across Entain Group platforms and a link to BetGuard in Ontario. A decrease in a limit applies at once and an increase waits 24 hours, which is the right way round.
Good to know: this is our own scoring of the licensing and transparency picture, not a score from any regulator, and it does not rate games, bonuses or support speed.
Licence and owner, region by region
Party Casino belongs to Entain. The brand started in 1997 as Starluck Casino and was relaunched in 2006. Because Canada regulates online gambling province by province, the same brand appears with different operators and regulators. Never read "licensed in Canada" as one thing.
Rest of Canada
- Site: partycasino.com/en-ca
- Operator: ElectraWorks Limited, Gibraltar
- Regulator: Kahnawake Gaming Commission
- Age: 19+ or the higher local age
Ontario
- Site: on.partycasino.ca, listed by iGaming Ontario as "Play PartyCasino"
- Operator: ElectraWorks Maple Limited, agent of iGaming Ontario
- Licence: AGCO OPIG1233927
- Age: 19+, balances in CAD
- Alberta site
- ab.partycasino.ca
- Alberta launch
- 23 July 2026
- Alberta operator
- ElectraWorks Maple Limited
- Alberta regulator
- AGLC, agent of Alberta iGaming Corporation
The two operating companies are related but not identical. ElectraWorks Limited is based in Gibraltar and serves the rest-of-Canada site, while ElectraWorks Maple Limited is the entity behind the Ontario and Alberta sites, which is why those two carry the iGaming Ontario and Alberta iGaming Corporation agent wording. Seeing two company names across the brand is therefore expected and not a warning sign.
Checking the Kahnawake register yourself
The Kahnawake Gaming Commission publishes a list of permit holders. On it, partycasino.com appears under Electraworks Limited, alongside sister sites on the same permit holder: partypoker.com, bwin.com, sportingbet.com and sportsinteraction.com. We do not print a licence number for this set-up, so the register is the right place to look.
What the Ontario and Alberta licences mean for you
In Ontario, the operator acts as an agent of iGaming Ontario and holds an AGCO licence, so the rules of the Ontario market apply. That includes Ontario-only tools such as loss and stake limits, session-length reminders and a link to BetGuard, the province-wide self-exclusion run by iGaming Ontario. BetGuard is separate from the operator's own exclusion.
In Alberta, the site is registered with and regulated by the AGLC and acts as an agent for Alberta iGaming Corporation. It is new, so there is less history to look at than in Ontario, where the site has been running since 12 April 2022.
Safe tip: before you deposit, look at the footer and terms of the site you are on. They should name the operator and regulator from the list above. Our about page explains how we work with this information.
What players complain about and where to take it
Most online casinos hear the same handful of worries, and Party Casino is no exception. We have paraphrased the kinds of issues players raise, without quoting anyone, so you know what to expect and how to avoid it.
- Verification: players sometimes feel the document checks arrive at the wrong moment, usually at the first withdrawal. The fix is to upload documents early. Until checks are complete the account can be limited and the balance can be held.
- Withdrawals: the wait between asking for a payout and seeing it is the most common frustration. Part of it is the internal review, and part is the payment method, as the table below shows.
- Closed loop: money goes back to the method that funded it first, so a payout can arrive split across methods. This surprises people, but it is stated in the terms.
- Limits: players ask where the maximums are. Neteller and Skrill have published figures, and for the rest the cashier is the source. See the withdrawal limits guide.
- Restrictions: a limited or closed account is upsetting. The terms list the grounds, such as a second account, fraud or failed verification. Our account restricted page goes through them.
- Dormant accounts: in the rest of Canada an account counts as inactive after 365 days, and an inactivity fee may follow. Ontario terms have no such clause.
How the official complaints path works
The good news is that there is a clear ladder, and it is worth following in order.
- 1
Customer Support
Open a chat or message after login. The team is available 24/7 and most questions end here.
- 2
Complaints team
Ask for the issue to be passed on. Outside Ontario the final answer comes within 45 days.
- 3
Kahnawake Gaming Commission
If you are not satisfied, the regulator is the next step for the rest-of-Canada site.
- 4
Ontario route
The operator has up to 90 days. Then use iGaming Ontario for transactions and service, or the AGCO for responsible gambling and compliance.
Why bother with the ladder? Because each step has a clock. Support can often fix a missing document or a mismatched name within a single conversation, and the complaints team exists for the cases where it cannot. The regulator only comes in once the operator has had its turn, so skipping ahead tends to cost time. In Ontario the order is the same, only the final stop differs: iGaming Ontario handles questions about transactions and service, while the AGCO looks at responsible gambling and compliance. Alberta players should check the terms on the Alberta site for the route that applies there, since we have no verified details beyond the AGLC being the regulator.
Keep your messages polite and factual, and note what was agreed and when. We do not publish complaint counts or outcomes because we do not have verified figures, and we would rather say so than guess.
Payout times the cashier help states
We did not time payouts ourselves. What follows is what the operator's cashier help states, so treat it as the official promise and not as a measurement. Party Casino does not charge withdrawal fees, whichever method you pick.
| Method | Review | Transfer | Fee |
|---|---|---|---|
| Interac e-Transfer | Up to 2 days | Within 8 h | None |
| Neteller | Up to 2 days | 2-6 h | None |
| Skrill | Up to 2 days | Within 24 h | None |
| Visa, Mastercard | Up to 2 days | About 5 days | None |
| Bank transfer | Up to 2 days | About 5 days | None |
Swipe to see all columns
Review means business days; transfer means hours or banking days after approval.
Reading the table: the internal review comes first and can take up to 2 business days. Only then does the method time start. Interac e-Transfer is CAD only and arrives within 8 hours after approval. Cards go back to a card you used in the last 180 days, and the issuer decides the final speed.
A pending withdrawal can be reversed in the cashier until it is dispatched. That is handy if you change your mind, and it is a good reason to decide calmly before you request a payout. Once the money has been dispatched, the request can no longer be taken back.
Watch out: a payout needs verified ID, a verified payment method in your own name, finished bonus wagering and a real-money deposit that has been played through enough. Missing any of these is the usual reason for delays.
Was and now: what changed by region
The licensing picture has not stood still. Ontario opened its regulated market in 2022 and Alberta followed in 2026. The rest of Canada has kept the same set-up throughout.
| Region | Was | Now |
|---|---|---|
| Ontario | No Ontario site | iGO agent, AGCO |
| Alberta | No Alberta site | AGLC, since 23 July 2026 |
| Rest of Canada | Kahnawake | Kahnawake |
Swipe to see all columns
Ontario changed in April 2022, Alberta in July 2026.
- April 2022
The Ontario site went live on 12 April 2022, run by ElectraWorks Maple Limited as an agent of iGaming Ontario under AGCO licence OPIG1233927, with balances in CAD and age 19+.
- July 2026
The Alberta site went live on 23 July 2026, regulated by the AGLC and acting as agent for Alberta iGaming Corporation, with age 18+.
- Today
The rest of Canada still uses the Kahnawake set-up under ElectraWorks Limited, unchanged.
If you are in New Brunswick, the province conducts and manages gaming through its own corporation, and Party Casino's rest-of-Canada site is the set-up that serves you. Our New Brunswick page explains the local context.
One thing stays constant across all three: the responsible gambling toolkit. Deposit limits (daily, weekly or monthly) exist on every Canadian site, a decrease applies immediately and an increase waits 24 hours. Time-outs and self-exclusion are there too, and the Ontario site adds loss and stake limits and session reminders. Players who want a break can read more on the responsible gambling page, and ConnexOntario (1-866-531-2600, 24/7) is available in Ontario.
Party Casino licence questions answered
Is Party Casino licensed in Canada?
Yes, but not through one single licence. Outside Ontario and Alberta the site is licensed and regulated by the Kahnawake Gaming Commission. In Ontario it holds an AGCO licence and acts as an agent of iGaming Ontario. In Alberta it is registered with and regulated by the AGLC.
Who owns Party Casino?
The brand is owned by Entain. It launched in 1997 as Starluck Casino and was relaunched in 2006. The rest-of-Canada site is run by ElectraWorks Limited (Gibraltar), while the Ontario and Alberta sites are run by ElectraWorks Maple Limited.
What is the Party Casino licence number?
In Ontario the AGCO licence is OPIG1233927. For the rest of Canada we do not print a number: the Kahnawake Gaming Commission publishes a permit-holder list where partycasino.com appears under Electraworks Limited, and that list is the place to check.
Can I use the Ontario site if I live in another province?
No. Each site is meant for players in its own region, with its own regulator, age rules and responsible gambling tools. Choose the set-up that matches where you live. Details for Ontario players are on the sign-up page.
How do I complain about Party Casino?
Start with Customer Support. If the answer does not settle it, ask for the complaints team, which gives a final answer within 45 days outside Ontario. After that the Kahnawake Gaming Commission is the next step. In Ontario the operator has up to 90 days, then you can go to iGaming Ontario or the AGCO.
What age do I need to be?
The minimum is 19 in the rest of Canada (or the higher local age) and in Ontario. In Alberta it is 18. These are the ages stated for each set-up.
Does Party Casino charge withdrawal fees?
No. PartyCasino does not charge withdrawal fees. Your card issuer may treat a card deposit as a cash advance, which is a separate matter between you and your bank. Timings are in the payout table.
Where do I find withdrawal limits?
Neteller and Skrill have published per-withdrawal limits. For other methods no daily, weekly or monthly caps are published, and the terms say limits are shown in the cashier. More on the withdrawal limits page.
Ready to check your own region?
Open the site that matches your province and see the cashier and responsible gambling tools for yourself.
Visit Party Casino